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The Saralsewa app
Busy ! No time to waste in queues ?
It has been over a decade that E-Governance started and has evolved. But despite its availibility, people still have to visit outlets and offices for Government Services.
While this is the situation of G2C, look at the business world. We can buy anything online from our Smartphones and get them delivered at our home. Medicines, food, furniture, printed material, insurance, furniture, electronic appliances and what not !
So why not G2C ?
Saralsewa app is one of its kind in the E-governance sphere. An online shopping app through which you can avail online services of all kinds; Government application services, complains and FIR, enrolments and payment of taxes and bills, withdrawal and deposits in bank accounts, competitive non-life insurance products, ticketing and money transfer. All through secure technological platforms at the comfort of your home !
So don’t waste your time in standing in queues at offices or banks for small things and services that can be availed online. Now you can download the Saralsewa app for your Android or iPhone and order it online*. A Saral Digital Mitra will call and confirm the order. The designated Digital mitra will reach your home / office and offer the service instantly. For complex services, he will collect your documents and offer the service through the Saralsewa Backoffiz.
Nominal visiting charge applies but Saralsewa Members, Senior citizens and Divyangs get it for free !
* Service at home is initially available in Ranchi, Bokaro and Dhanbad cities of Jharkhand. Coming soon in other cities.
RIAOM Services Pvt Ltd (Knowledge partner : Saralsewa Service Consultants), a Company engaged in innovative ITES and FI deliveries, aims at enabling fast, seamless and convenient access to Online services, especially in rural areas through a network of owned and other available service providers. Saralsewa works on a Facilitator concept and does not appoint Agents. Facilitators, based on the Customer's request and authorization, offers them the services they require on a chargeable basis.
RSPL is deploying Saralsewa Kendras and Saral E-Mitras in urban and rural areas where their is a population needing online services in order to provide cash withdrawal and deposit service, G2C services, Business services, Travel services etc conveniently. The Facilitator and E-Mitras are adequately trained and authorized. They also get the benefit of the redirection of online customer requests besides serving walk in customers.
Saralsewa has also created a multi-service platform, including services for citizens, traders, schools and colleges and others on a unique transactional model.
Young people, ladies, SHGs and existing cyber cafes / recharge outlets are welcome and can enhance their earnings by adding the Saralsewa services. Saralsewa also supports them by offering them a Saral Backofiz (Backoffice) where they can get services processed on a use and pay basis. In fact, Saralsewa Facilitators retain all their incomes and pay only for the service processing they get done at the Saral Bacofiz.